Summer 2021

Buzzle

Automatic voice-of-customer trends & metrics from sales conversations.

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What they do

turns recorded sales calls into customer-voice trends

How close to us

3, close

builds knowledge from calls but for product marketing, not consultancies; stopped

Wedges

  • W3 Company memory from every call, for consultancies adjacent
L1 Company brain (knows the organisation) 2, clear
L2 Agent team (runs agents, tools, approvals) 0, none
L3 Does and learns (finishes, checks, measures, updates the brain) 0, none

Who buys

Firm size
mid-market
Buyer type
business
Role
product marketing head
UK
not known
Their own description (from YC)

Buzzle help product marketing teams identify competitive moats and weaknesses, marketing teams generate & understanding voice of customer and product teams gauge demand in feature requests based on customer pain points, all automatically from a company’s library of recorded sales and success calls. Buzzle is founded by alumni from the University of Michigan. Adithya operated as the NLP modeling lead at Capital One's Center for Machine Learning. Michael was the lead developer of Capital One's privacy portal, serving millions of customers. Bhairav dropped out of his PhD at MIT to found Buzzle, after publishing research on deep learning and robotics at NVIDIA Research, NASA's Jet Propulsion Laboratory, and the Montreal Institute for Learning algorithms.

Buzzle was formerly named q&ai!

Full teardown

No full teardown yet. On the deep list.

Technical detail
Slug
buzzle
Lens hash
179096c479
Pass
screen
Stale
no