Summer 2024

Parahelp

Build an AI support agent that securely uses all your tools

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What they do

AI support agent that connects to your tools and resolves tickets

How close to us

2, near

Agent that acts through connected tools to resolve tickets end to end; support is a different buyer.

Wedges

  • No wedge fit written yet.
L1 Company brain (knows the organisation) 1, light
L2 Agent team (runs agents, tools, approvals) 2, clear
L3 Does and learns (finishes, checks, measures, updates the brain) 2, clear

Who buys

Firm size
mid-market
Buyer type
business
Role
head of customer support
UK
not known
Their own description (from YC)

Build and run an AI support agent that resolves even your most complex tickets end-to-end.

If a tool has an API, you can securely connect it to your agent - just by chatting with Parahelp. For example, you can connect Stripe so your agent can resolve billing questions and refund requests.

Full teardown

No full teardown yet. On the deep list.

Technical detail
Slug
parahelp
Lens hash
179096c479
Pass
screen
Stale
no